Free White Paper The Proficiency Gap for Users of New Corporate software systems.
This paper surveys the current level of competency most corporate users have before new software systems are introduced.
The effect a lack of competence has on users.
Presents the concept of creating training that demands full understanding and demonstrated competence before the go live event.
ReferencesGood business principles, well implemented, should make a business grow and prosper. Here are several references that we have found helpful.