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Technical Support & Tips for reference products on CD-Rom

We offer our customers some tips and patches for the products we sell on our website. Patches are from the publishers/manufacturers. Keep in mind that we do not write the software so we are unable to correct any programming problems ourselves and the primary contact for support should be the publisher. We will try to assist you where possible but please contact the publisher first because they have most of the technical data about the product.

For the MACMILLAN Dictionary CD that no longer works. If you bought this CD from us we can provide you with an upgrade cd.

Support contacts:

Cambridge University Tech Support techsupport@cup.org
Collins and Collins COBUILD Email Harper Collins
Collins Talking Bilingual Dictionaries by Intense
Update for Collins talking Dictionaries by Intense
Intense Educational Ltd - see above
Longman Dictionaries http://www.longman.com/dictionaries/support/index.html
MACMILLAN www.macmillandictionary.com/medcdsupport.htm
Multimedia 2000 (Random House on CD) http://www.m-2k.com/pages/Tech/main.asp
Oxford University Press
- Software Support: 877 773-4325 Email Oxford Software Tech Support
- Customer support: 800-445-9714 or 919-677-0977
Selectsoft (for the Oxford Pop-ups we sell & the Britannica 2004 ) http://support.selectsoft.com/
Topics Entertainment: (Snap & Webster's New World Dictionary) http://www.topics-ent.com Click on Company at the top of the page and then Technical Support.
Webster's Third New International Dictionary, Unabridged on CD-ROM

http://www.m-w.com/help/support/w3faq.htm

If you have any tips or hints that you would like to share with other users of a product, please email us with the information.

Many of the Computer Technical Tips below were originally in our e-newsletter. We send out an e-newsletter about once a month. Each issue includes: a Computer Tech tip, a short article, specials, and other information we feel you would like.

Subscribing: If you would like to be added to our newsletter, please click here.


		Collins - Updates from the Intense Language Office				OEDv2.0 - How to install to your hard drive

		OEDv2.0 - Free patch to allow use with Windows 2000				OEDv2.0 - Free patch to allow use with Windows ME

		OEDv2.0 - Free patch to allow use with Windows XP				Computer Technical Tip: English Characters not displaying correctly on non-English Windows Operating Systems

		Computer Technical Tips: How to determine why you computer has suddenly slowed down.				Computer Technical Tip: Make it easy to access a program on a PC rapildy with a few keystrokes!

		Technical Tip (PCs): Putting your reference books together in one folder.				Technical Tips(PC): The Random House Dictionary has a macro that can work with later versions of Microsoft Word and Word Perfect.

		Computer Technical Tips: Speeding up your computer by defragmenting files or getting faster drives.				Computer Technical Tips: Keeping your computer running

		Tech Support Data on COBUILD Advanced Learner Dictionary 3rd edtion on CD-ROM III, v1 - ISBN: 000710884 2				Tech Support data on COBUILD Advanced Learner's Dictionary 3rd edition on CD-ROM, v2 - ISBN: 000715905

		Technical Tips - How to remove and replace (fix) a electrical circuit breaker				Computer Tech Tips: Backing up your data - May 2005

		OED 3.1.1 disk were mislabeled. Authentication codes will take you out of the confustion				Inexpensive moving of household good or commerical freight to coastal areas and exporting.